Why Your Health Care Team Doesn't Get Along.

T oo often health care managers spend their time dealing with conflict in the workplace. Many leaders I work with tell the same story: Their teams are affected, to one degree or another, by infighting, negative attitudes, cliques, back-biting, gossip, and angst. In the highly charged environment that is health care, stress comes with the territory, but when team conflict is pervasive, the root causes need to be identified and addressed. Here are four common causes: 1. You tolerate bad behavior. If managers fail to hold individuals accountable for inappropriate, disrespectful,